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Privacy Agreement


TechSupport 24x7 is sensitive to your concerns about how we use the personal information we collect from you through TechSupport 24x7 Solution's website (the "Site"). TechSupport 24x7 takes your privacy seriously, and has implemented this privacy policy (the "Privacy Policy") and internal policies and practices to keep your personal and financial information secure. The Privacy Policy covers TechSupport 24x7 Solution's treatment of the Personally Identifiable Information we collect when you are on the Site and when you use TechSupport 24x7 services. By visiting the Site or using TechSupport 24x7 services, you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, please contact Customer Care at support@TechSupport247.net

What Information Do We Collect About Our Customers?
Traffic Data. TechSupport 24x7 uses a number of internal and third-party methods to recognize visitor data like IP addresses and browser settings (collectively "Visitor Data"). The TechSupport 24x7 internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information is revealed in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively "Traffic Data").

TechSupport 24x7 may use the standard cookie feature of major browser applications and third-party providers, or employ internally developed cookies and tracking codes, that allow TechSupport 24x7 to store a small piece of data on a visitor's computer about his or her visit to the Site. TechSupport 24x7 does not capture Personally Identifiable Information in cookies or use cookies to mine Personally Identifiable Information.


We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis.


Personal Information. TechSupport 24x7 requires each customer to provide us with personal information (collectively "Personally Identifiable Information") to access and use TechSupport 24x7 products and services. Personally Identifiable Information is captured only when a visitor accesses the Site, or speaks on the phone with a TechSupport 24x7 employee, and willingly discloses that information. This disclosure may occur when a visitor registers with the Site, engages in transactions, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other aspects of services offered by TechSupport 24x7.


Personally Identifiable Information includes: (i) "Contact Data" (such as your name, address, city, state, zip code, phone number, and email address); (ii) "Financial Data" (such as your credit card number, expiration date, and verification code); and (iii) "Demographic Data" (such as your zip code and sex).

Calls/Electronic Communications. In the regular course of our business, TechSupport 24x7 may monitor and record phone conversations or email communications between you and TechSupport 24x7 employees for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from TechSupport 24x7, you may unsubscribe from our mailing list on any of the emails we send.

How Do We Use the Information We Collect and Do We Share the Information We Receive?
We use information we collect from the Site to communicate with you, fulfill service agreements, facilitate your transactions with our third-party marketing partners, and inform you of offers and discounts. For example, you may receive a welcome email that confirms your username and password, and later receive communications responding to your inquiries, providing services you request, and managing your account. We occasionally send service-related announcements, for example, to alert you if we need to temporarily suspend the Site for maintenance. We may send promotional emails from time to time. Generally, you may not opt-out of service-related communications, which are not promotional. If you do not wish to receive service-related communications, you may terminate your account by telephone or email. However, you can opt-out of promotional communications by following the unsubscribe instructions in any communication or by emailing us at support@TechSupport247.net


We share customer information with third parties only as follows:

Use of Personal Information. TechSupport 24x7, sometimes with the assistance of a third party or TechSupport 24x7 subsidiary, may use your Personally Identifiable Information to process your payment through merchant account services, to generate the products and services you order, and to analyze our customer demographics. Your Contact Data may be used to follow up with you on transactions you initiate on the Site, respond to inquiries made through the Site, inform you of changes to the Site, and send you additional information about TechSupport 24x7 and its products and services. Unless specifically authorized by you, we do not provide Personally Identifiable Information to third parties for marketing purposes. We may provide information to a third party in response to a subpoena or to otherwise comply with the law.

Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors, and the pages most frequently browsed.

Opting Out. You may choose not to provide TechSupport 24x7 with Personally Identifiable Information or you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to visit the Site and browse its pages. However, TechSupport 24x7 cannot process orders without Personally Identifiable Information.


Generally, you may not opt-out of service-related communications, which are not promotional. If you do not wish to receive service-related communications, you may terminate your account by telephone or email.


Website Areas Beyond TechSupport 24x7’s Control. The Site may include interactive forums, such as message boards and chat rooms. Any Personally Identifiable Information disclosed in these areas is public and becomes public information. You should use caution when deciding whether to disclose your personal information in these forums.


Other Transfers. We may share Personally Identifiable Information and other data with businesses controlling, controlled by, or under common control with TechSupport 24x7. If TechSupport 24x7 is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer Personally Identifiable Information and other data in connection with the associated transactions.


Bankruptcy. In the event of a TechSupport 24x7 bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used. If such an event occurs, your Personally Identifiable Information may be treated like any other TechSupport 24x7 asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy, without notice to you or your consent.
Third-Party Websites and Third-Party Service Providers
. TechSupport 24x7 may maintain links to other websites and other websites may maintain links to the Site. This Privacy Policy applies only to TechSupport 24x7 and not to other websites accessible from TechSupport 24x7 or that you use to access TechSupport 24x7, each of which may have privacy policies materially different from this Privacy Policy. If you visit other websites, TechSupport 24x7 is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non-TechSupport 24x7 websites to confirm that you understand and agree with them.


We may work with third-party service providers that we do not own or control. Unless authorized by you, we do not provide your Personally Identifiable Information to any third-party service providers, except as explained in this Privacy Policy.
Accessing and Changing Your Account

User Access to Order Information. TechSupport 24x7 will give you, or anyone listed as a contact for your account, information about your order. This may include information about the nature and status of your order, information you provided to process your order, payment information, and contact information. For some products, we may provide information about your order to other individuals named in the order. We also may provide information to a third party in response to a subpoena or to otherwise comply with the law.


User Access to and Ability to Update Personally Identifiable Information. You may visit your personal account profile at any time by logging in and clicking on the "My Account" link. Through My Account, you may: (i) review and update your Contact Data; If you want to remove your Personally Identifiable Information from our Site, you may contact us at support@TechSupport247.net. TechSupport 24x7 may maintain some or all of this data in its archives even after it has been removed from the Site.

How Secure Is the Personal Information We Collect?
Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted by secure servers. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site or using our services, and you provide this information at your own risk.

Accordingly, we disclaim liability for the theft, loss, or interception of, or unauthorized access or damage to, your data or communications. By using the site and our services, you acknowledge that you understand and assume these risks. If you believe your privacy has been breached through use of our website, please contact us immediately at support@TechSupport247.net.